Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"You guys do an awesome job out there and we are all praying for some weather soon to finish out the season in style. Great Web Design and the best customer service in the industry. Thank You from Murphy Insurance, Inc in New Haven for all the referrals for insurance on those Exciting Recreational Products you Sell, Service and Maintain for your enthusiastic Clientele. Shout out to R/T Sales!!!!!"
By: Julie    New Haven, IN
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"5-Star+++++, so refreshing to do business with a properly managed, customer oriented, company. I called a local dealer, 15 min. from me, they said 2 weeks for parts delivery. I went on-line located R/T sales, that is 2 hours drive, placed order. Within 1 hour received call from R/T parts, confirming parts available, except 1 small washer and then was shocked when I, the customer, was given the "option" to have the parts they had shipped immediately and I mean IMMEDIATELY, or wait for the washer and they would ship all parts together when washer came in on monday. I Placed order on-line Thursday @ 2:30 p.m. , had parts in hand early noon less than 24 hours later.What a concept, true old fashion customer service, I thought it was dead. Thank you R/T sales. P.S. snow is rare this time of year here thanks to you we are enjoying it."
By: Dave    Greenfield, IN
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"Purchased my 3rd new sled, my 1st from R/T due to our local A/C dealer closing. Ron was great and didnt waste my time, gave me a great price others couldnt touch. Service and parts are great and will steer you in the right direction. This is my new sled stop for now on! My next sled purchase will be for my 2 year old when he turns 4 he will be getting his first Arctic Cat 120 for x-mas :-) Thanks gang and keep up the good work!! "
By: Brad    Cicero, IN
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"I recently bought a used Arctic Cat four wheeler from a friend of mine and wanted some accessories for it and another friend of mine mentioned you guys. I stopped by on my way into Fort Wayne and was surprised by how great your showroom was. The lady at the counter greeted me with a big warm smile and helped me pick out some items that I was looking for. She even suggusted items I didnt even know were available for my four wheeler. To make my vist even more wonderful the young guy that was working that day even explained to me extactly how they worked and was willing to help me put them on if I didn't feel comfortable doing it myself. They also told me about your website, and how I could order other items in the future If I needed to and she/he would ship them to me. Which I plan on doing. You just don't find great service like this anymore, especially since I didn't buy it from you. You still made me feel like I'd been a customer of yours for years. I will tell everyone about you. "
By: Sharon    Edon, OH
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"I have found my overall experience with R/T Sales to be excellent. Sales, service and parts have been very patient with me over the years as I have purchased multiple vehicles from them. Whether it was a repair or just maintenance, Nic was always on top of things and always took the time to explain things to me. Their knowledge about the products they sell and service is immense, and they are always more than happy to take the time to answer my questions. R/T sales definitely has my business, this is one happy customer!"
By: John    Fort Wayne, IN
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"Rachel, Thank you for your wonderful service. My sons atv is up and running now. I know I was some what of a pain, but you stuck with me and got the parts I needed. I am sure you deal with people like me who dont know much about parts and what they are actually called. You were very understanding and helpful. If I need anything else for my sons atv, I will call you again. Thank you, Brent "
By: Brent     Paulding, OH
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"June 2009 - I would like to thank Rachel in the part department for outstanding customer service. I needed some parts for older jet ski (Arctic Cat Tiger Shark) that I was planning to take with me on vacation to Dale Hollow Lake. Knowing that the jet ski was old and that parts can be tough to find, I was skeptical that I could actually get the parts I needed in a day. Rachel did a great job locating the parts and getting the parts delivered to me next day. I had a great time on the jet ski. Thanks Rachel and RT Sales."
By: James    Greenwood, IN
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"Have been dealing with Rt sales for over 12yrs.I have seen them grow and never lose the personal touch, They have always done a great job for us with our many purchases. I will always drive the 3 hour drive before going anywhere else. "
By: Steve     NILES, MI
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"I just recently bought a Can-am Spyder from you and I just love it. You have been nothing but great to work with. The parts/service department was just wonderful. They got me the accessories I wanted and installed them in a timely fashion. Thank you"
By: Larry    FORT WAYNE, IN
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"I WOULD LIKE TO SAY THAT YOU GUYS ARE A LIFE SAVER! I WAS HAVING SOME PROBLEMS WITH MY SEA DOO AND I DID NOT KNOW WHAT I WAS GOING TO DO. I FOUND YOUR NUMBER IN THE PHONEBOOK ON JULY 3RD. MY FAMILY WAS GOING OUT OF TOWN FOR THE WEEKEND AND OUR SEA DOO WOULD NOT STAY RUNNING. I TALKED TO YOUR SERVICE DEPARTMENT. HE KNEW WHAT I NEEDED AND FOUND THE PART I NEEDED TO FIX MY SEA DOO IN TIME TO LEAVE FOR A WONDERFUL TIME ON LAKE MIGHIGAN. JUST WANTED TO SAY THANKS!"
By: TED    FORT WAYNE, IN
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"I HAD SOME PROBLEMS GETTING MY SEADOO READY FOR THIS SPRING. I CALLED OVER TO R/T AND TALKED TO A TECH NAMED CHRIS. HE REALLY KNEW HIS STUFF. EVERYTHING HE TOLD ME TO TRY SEEMED TO DO THE TRICK. I WOULD LIKE TO SAY A SIMPLE THANK YOU TO CHRIS. I NOW CAN GETT MY SEA DOO AT ON THE WATER."
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By: Patrick     ft wayne, IN
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"I CALLED R/T SALES ON A SATURDAY. I WAS HOPING TO GET SOME ENGINE PARTS SO I COULD REBUILD. THE LADY IN THE PARTS DEPARTMENT WAS VERY HELPFUL. SHE FOUND MOST OF THE PARTS I NEEDED WITHIN MINUTES AND TOOK MY NUMBER SO SHE COULD RESEARCH THE REST FOR ME. NOT EVEN A HALF HOUR LATER SHE CALLED ME AND SAID SHE FOUND ALL THE PARTS I NEEDED AND SOME WERE NEW PART NUMBERS THAT IS WHY SHE DIDNT FIND RIGHT AWAY. AFTER A NICE CHAT WITH HER I FINALLY GOT HER NAME. SO THANK YOU TO RACHEL IN THE PARTS DEPARTMENT. I WAS ABLE TO GET MY SLED RUNNING AND HAD A GREAT TRIP. I OWE IT ALL TO HER. TAHNK AGAIN BOB"
By: Anonymous    Huntertown, IN
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"Last week me and a group of friends were up in michigan ejoying some winter fun. On day two of our trip my sled lost all guages and the headlight. We stopped in at a nearby dealership and they were unwilling to get my sled in for repairs becouse I didn't have an appointment. I called the dealership from which I purhesed my sled and there tech was unable to help me over the phone. My friend suggest that I called R/T Sales. I spoke with Chris in service and he was able to walk me through and figure out what the problem was by using a relay from my buddys sled in a matter of seconds. We went back into the dealership and baught a relay. Thank you Chris. It was great that you have knowledgeable technictians that are willing to help. Thank you again for saving my trip. Sincerely Jeremy B. Angola, IN"
By: Anonymous    ANGOLA, IN
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"IF YOU ARE LOOKING FOR THE BEST SERVICE DEPARTMENT AND PARTS DEPARTMENT. THEN LOOK NO MORE. THE STAFF AT R/T SALES ARE THE BEST. I HAD A TRIP PLANNED THE WEEK OF CHRISTMAS AND I NEEDED TO FIND SOME PARTS FOR MY '96 FORMULA. MOST DEALERS WOULDN'T EVEN GIVE ME THE LIGHT OF DAY. WHEN I CALLED AND TALKED TO RACHEL, SHE JUMPED RIGHT IN AND FOUND ME THE PARTS. NOT ONLY THAT BUT NIC, THE SERVICE MANAGER, WAS ABLE TO GET MY SLED IN FOR SERVICE AND HELPED EXPLAIN IN DETAIL WHAT HIS SERVICE TECH DID AND HOW I CAN PREVENT THINGS FROM HAPPENING IN THE FURTURE. I DO OWE THESE GUYS A GREAT BIG THANKS! MY OVER ALL FIRST TIME WITH R/T SALES WAS THE BEST EXPERIENCE I HAD EVER HAD AT A DEALERSHIP. RACHEL AND NIC, THANK YOU FOR THE GREAT SERVICE. I WILL BE BACK. JOHN "
By: Anonymous    FORT WAYNE, IN
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" I have bought new and used Arctic-cat snowmobiles from R/T Sales. I can't complain about either one of my purchases. I also have my service work done on both of my sleds there. The Service Dept at R/T Sales is second to no one!! Every time I go on a big snowmobile trip, I make sure my sled is inspected by one of their three mechanics. I get satifactory work from either Paul, Todd, or Chris when it comes to preparing my sleds for the worst of elements. When it comes to sales, you want to talk to Scott or Ron. Either one of those men will get you in the correct purchase, no matter what the item. Also, they seem to get the price down so it isn't so hard on your wallet!! Lastly, The Parts Dept is very knowledgable. Either Nick or Mike or Rachel will get the correct part for your winter or summer toy. I have had nothing but good advice from both fellas. "
By: Greg    Ft. Wayne, IN
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